Citunius Notifier® for Icinga

Business Bot (Chatbot): Citunius Notifier® for Icinga

This Business Bot enhances the capabilities of the Icinga monitoring solution for complex IT infrastructures with instant messages. The Icinga plugin seamlessly integrates with the existing monitoring solution and is available as an on-premise and cloud solution. As an administrator or manager, you can receive all Icinga notifications as instant messages on your mobile device (Facebook™ Messenger, Microsoft Skype for Business™ and Telegram™ Messenger). Respond to critical situations instantly by receiving critical alerts from Icinga as instant messages. Thanks to the Business Bot Notifier, you can escalate with an instant message to the next person in the chain if the primary person is not responding (for example, in case of holidays, training or illness).

Moreover, a dialogue between the mobile user and the Icinga solution can be established in order to initiate further steps and actions in a critical situation. The Business Bot offers users a customized service menu. The service menu allows you to retrieve frequently used information and to perform custom actions without the need for a text-based conversation. The menu structure and the underlying functions can be adjusted to your needs. Furthermore, you can define the logic of the Business Bot for your company-specific processes and implement user-specific interactions.

Icinga Notification as Instant Message in Telegram Messenger


What are the advantages of Icinga Notifier?
Benefits at a glance

Reliable Alarms

Reliable Alarms

Supports several ways to send Icinga alarm notifications as instant messages to various instant messengers. Use an alarm template or compose the instant message with your desired alarm information.
Escalation in case of system failure

Escalation in case of system failure

Keep control in critical situations by receiving critical alerts as instant message.
Adaptation to business processes

Adaptation to business processes

The Icinga Notifier communicates with administrators and managers to initiate further actions. For this purpose, you have the possibility to adapt the Icinga Notifier to company-specific processes.

How does Icinga Notifier work?

An alert (e.g., system or service is unavailable) is pushed to the Business Bot Platform by the Icinga plugin (called Icinga Notifier), and the platform takes care of delivering the alarm information as an instant message to various users, distribution lists, or groups.

Nagios Notification Flow
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