Business Chatbot: Digital Assistant for Nagios® Core and Nagios® XI
This Business Bot enhances the capabilities of the Nagios monitoring solution for complex IT infrastructures with instant messages. The Nagios plugin seamlessly integrates with the existing monitoring solution and is available as an on-premise and cloud solution.
Ask the digital assistant, in what state your server is or define custom queries and actions. The chatbot helps you to query frequently accessed information and perform actions. You have the opportunity to establish a dialogue between the mobile user and the Nagios solution in order to initiate further steps and actions in a critical situations. Templates assist you with customized queries.
What are the advantages of the Digital Assistant for Nagios? Benefits at a glance
Supports several ways to send Nagios alarm notifications as instant messages to various instant messengers. Use an alarm template or compose the instant message with your desired alarm information.
Escalation in case of system failure
Keep control in critical situations by receiving critical alerts as instant message.
Adaptation to business processes
The Nagios Notifier communicates with administrators and managers to initiate further actions. For this purpose, you have the possibility to adapt the Nagios Notifier to company-specific processes.
Define your own keywords in the instant message that you want to trigger an desired action in the Nagios system.
The communication between the platform and the Nagios integration is encrypted. In addition, the connection is validated.
Collection of predefined Nagios Actions
The chatbot already contains predefined actions that you can use immediately (e.g., querying the HTTP status of a server).
How does Digital Assistant work?
The user sends an instant message to the platform to ask for the HTTP status of a server. The request is processed by the chatbot who queries the Nagios system and returns the result to the user via instant message.
An alert (e.g., system or service is unavailable) is pushed to the Business Bot Platform by the Nagios plugin (called Nagios Notifier), and the platform takes care of delivering the alarm information as an instant message to various users, distribution lists, or groups.