What are the technical advantages of the platform?
The advantages at a glance
Further Plattform Features in Detail
The Business Bot platform enables you to connect various business systems from the field of CRM, ERP, and IoT with Business Bot to allow a dialogue with mobile and stationary users. In addition, you are free to design the interaction with the users, which can be a simple query of information from your business system or more complex algorithms based dialogues.
You have the choice between public instant messengers such as Facebook™ Messenger, Telegram™ Messenger and Microsoft Skype for Business™ as the standard for corporate communications. While Skype for Business uses the Session Initiation Protocol (SIP) as communication protocol for encryption and security, Telegram uses Symmetric AES encryption (AES-256), RSA encryption (RSA-2048), and the Diffie–Hellman key exchange procedures.
The marketplace is an Internet-based digital platform for Business Bots designed for various applications. The Business Bots are either from us or from certified third parties such as free software developers and software companies. The service enables customers of the Business Bot platform to find and download software from the catalog for mobile devices such as smartphones and tablets as well as other devices such as personal computers.
Most customers have an intranet website to publish new updates to the employees. If employees want to contact the owner of the intranet article, they have to send him an email. Our personalized and customized widget can be integrated to your website and allows you to contact the article owner directy via an instant message. Moreover, you are able to create message group and distribution lists in order to address reader’s comment and feedback instantly.
Our widget integrations offers an easy way to integrate the Business Bot Platform directly into your webpage. The widgets can be customized to your own website and offers your website visitors a convenient and direct way to contact you. Of course, you can embed the widgets not only on commercial website, but also on the webpage of your club, hotel or private homepage. After selecting a widget from the Widget Gallery, you will get an HTML code that you can comfortably insert to the desired place of your website. Users can instantly use the embedded widget – for your corporate-internal or public forum, your company blog or Intranet website. The following widget integrations are available for your website.
Website users can directly and conveniently send instant messages to a mobile user without specifying additional information such as mobile number etc. You can determine yourself where the message is to be delivered.
- Users can send a message directly to the company (such as product inquiry, error message)
- No prior registration required
- Embed everywhere (e.g., WordPress, Microsoft Sharepoint™, etc.)
- Each widget instance can be assigned to an individual message delivery (for example, messages from Widget A send to User A while messages of Widget B are send to User B)
- The appropriate widget will be supplied with built-in code